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活出那最初的熱情

人的一生或短或長,總有每個階段要經歷的事。小時候讀書學習謀出路、長大後努力工作供養父母、組織家庭後為伴侶為孩子貢獻精力時間。在粗茶淡飯的日子中,我們奮鬥、獲得成就、失敗、又重新站起來,往復循環。不少人為家庭為社會奉獻一生,活成了世界想要的樣子,當到了白髮蒼蒼的年齡時,不知那個在心裡深處的「少年」還在不在呢?在時光悄悄流逝於掌心之時,我們還記得小時候最愛的小曲、秋天拾楓葉的大樹、懵懂年少時所作過的夢嗎?

回到上學的光景

澄深婆婆上世紀來港與丈夫經營食品批發公司,為家庭為生活拼搏,一生樸實相夫教子,晃眼間已經到了耄耋之年。她今年年頭跌倒受傷,由於身體已不如往日健壯,家人雖放心她在靈實醫院,卻同時擔心出院後的照顧安排。原來婆婆半輩子為丈夫兒子打拼,身體又一直不好,一直渴望自由的她也希望可以為自己而活。所以在受傷前,婆婆一直堅持自己居住,家人要往返照顧也不時感吃力,幸而有靈實的「改善家居及社區照顧服務」平日中午送飯,減輕兒媳不少的負擔。如今驟然受傷,兒子媳婦平日要工作,一時間難以安排常往婆婆家照顧老人,而且婆婆行動不便,極需要專業護理,令他們都十分為難。幸好社工成功為婆婆申請及緊急安排,在上月暫住靈實護養院。

媳婦經歷了婆婆受傷、轉院、找院舍、入護養院的整個過程,留意到婆婆在生活及心態上的轉變。在靈實護養院的日子裡,婆婆的生活似乎多姿多彩。在婆婆床邊有一份「運動表」,安排了她每天的活動及與家人共聚的時間:有物理治療時段、與其他老人家看電視聊天的時段、院舍的特別節目時段、賞花觀魚的時間等。院舍特地為每個院友在大廳的長桌編排座位,每人有屬於自己的位置,每天有一個作息規律的時間表,猶如回到上學的光景。家人發現婆婆很喜歡這樣的生活模式。婆婆以前獨居,要過社交生活除了與家人共聚外,就只能到社區中心見見朋友,參加活動。可惜社區中心始終不是24小時營運,婆婆不能天天到訪,社交生活也自然受到限制。如今婆婆入住護養院,早上起床便可以直接到大廳見見其他人,恍如住進了寄宿學校生活般。

「原來我奶奶喜歡唱歌呢。」

上月兒子和媳婦因事外遊了一星期,院舍的姑娘特地用WhatsApp匯報婆婆的狀況,還傳來一段婆婆唱梅艷芳金曲的片段。媳婦驚喜地發現:原來我奶奶喜歡唱歌呢,我們都不知道。在尋找老人院舍時,婆婆起初並不熱切,她覺得自己沒有能力照顧自己,言語間更露出將要失去自由生活的無可奈何。殊不知住進在護養院的日子不但沒有剝奪自由,有專業團隊照顧起居健康,她不用再為打點家務煩擾,反而有機會展現久違的自我。不久前她參加了院舍製作蛋撻的活動,又激起那做甜品的「少女心」,告訴媳婦日後也要在家裡買一個焗爐,出院後也要自己製作蛋撻。從入護養院前的無奈嘆氣,到製作蛋撻時的興奮和期待,婆婆的媳婦見證了她拾回生活熱情的心路歷程。

哪個老人家沒有經歷過青蔥歲月?在未變老之前,誰沒有年輕過?或許我們每個人心裡都住著一顆蠢蠢欲動的赤子之心,藏了我們對生活最初、最純粹的熱誠。「尊重生命‧改變生命」是基督教靈實協會的服務宗旨,澄深婆婆在這裡找回那個喜歡唱歌、做甜品的小女孩,也見證了靈實護養院投入服務的那顆初心。

Haven of Hope Christian Service
基督教靈實協會

Privacy Policy Statement

1. Statement of Policy

Haven of Hope Christian Service and/or its service units (“HOHCS” or “we”) is committed to fully implementing and complying with the data protection principles and all relevant provisions under the Personal Data (Privacy) Ordinance (“the Ordinance”), and to taking all reasonable and practicable measures to maintain data accuracy, confidentiality, and security. This statement sets out the policies and practices adopted by HOHCS regarding the collection, use, handling, retention, and disclosure of personal data.

2. Personal Information Collection Statement

Provision of personal data to HOHCS is generally voluntary unless otherwise specified. A failure to provide the requested personal data, or the provision of inaccurate or incomplete information may result in HOHCS not being able to process the relevant request, application, enquiry or provide services. Personal data collected includes, but is not limited to, name, contact details (telephone, fax, email address, mailing address, etc.), identity document details (where applicable), donation records, and personal or health information relevant to service provision (collected only where necessary for service delivery).

When we collect your personal data, we will provide you with a Personal Information Collection Statement ("PICS") at the time of collection in an appropriate format and manner. The statement will clearly specify the purposes for which the data is collected, the categories of persons to whom the data may be disclosed, and whether the data may be accessed by third parties. It will also indicate whether provision of the data is voluntary or mandatory, and the consequences of failing to provide such data.

3. Purposes for Retention and Use of Personal Data

HOHCS will use your personal data only for the purposes stated at the time of collection, which include but are not limited to:

  • Service-related purposes: processing applications, enquiries, or donations;
  • Administrative, statistical, research purposes and service development recommendations;
  • Recruitment and human resource management purposes, relating to such matters as employees' appointment, employment benefits, termination, performance appraisal and discipline, etc.;
  • Organising fundraising, events, responding, promoting, or publicising our charitable and/or health-related activities (direct marketing use requires your prior consent);
  • Complying legal and regulatory requirements, which may include crime prevention, detection, and investigation as requested by government departments, auditors, or other statutory authorities;
  • Leveraging AI systems for logical decision-making and analytical research, to improve service quality and optimize operational efficiency;
  • Other uses for which you have given consent.

4. Information Collected When You Visit HOHCS’s Websites

  • When you visit HOHCS’ websites, the webserver makes a record of your visit that includes your Internet Protocol (IP) address and the pages visited, but does not collect any personally identifiable information under this circumstance. Such information is used solely for the purpose of maintaining and improving our websites.
  • Any personal data transmitted via the Internet and stored on our servers is subject to access restrictions. Only authorized staff members of HOHCS, or contracted agents bound by agreement, are permitted to use your personal data and solely for legitimate purposes.

5. Disclosure and Transfer of Personal Data

HOHCS will not disclose or transfer your personal data to any third parties without your prior consent. However, such data may be disclosed and/or transferred under the following circumstances:

  • To service providers or contractors engaged by HOHCS who are bound by confidentiality obligations, for the purpose of assisting in service delivery.
  • Where permitted or required by law, court order, or regulatory authority.
  • With your prior consent, for other relevant purposes.

All third parties to whom personal data is disclosed or transferred are limited to performing the specified functions and are required to safeguard the privacy and security of such data.

6. Outsourcing Arrangements

HOHCS may outsource the storage or processing of your personal data to third-party cloud service providers bound by confidentiality obligations. Your personal data may be stored or processed outside the jurisdiction of Hong Kong. However, we remain ultimately responsible for the protection of personal data under the law and will ensure that cloud service providers fulfill their responsibilities under contractual terms, including data security safeguards, arrangements for data deletion, and notification mechanisms in the event of a data breach.

7. Online Registration and Donations

When you register or donate online, your personal information will be securely encrypted, in which credit card information will only be collected by the Visa/Master companies via their payment gateway for the purpose of processing the donation payment. HOHCS will not disclose any of such information. Other personal information such as donor's name, telephone number, facsimile number, address, email address and record of donation will only be used for the purposes of issuing and sending of donation receipts and mailing of promotional materials by HOHCS.

8. Data Retention and Protection Measures

HOHCS takes appropriate steps to protect the personal data we hold against unauthorized or accidental access, processing, erasure, loss or use. Your personal data will be retained for a period reasonably necessary to fulfill the purposes for which it was collected and in compliance with applicable legal requirements. Upon fulfillment of such purposes, the data will be securely deleted or anonymized.

9. Your Rights

In accordance with the Personal Data (Privacy) Ordinance, you have the right to access, amend, delete, or restrict the use of your personal data provided to us, and to request cessation of use of your personal data for promotional purposes. You may direct your request in writing to our Data Protection Officer. HOHCS undertakes to respond to your enquiry, request, or complaint within a reasonable time.

10. Contact Us

For any enquiries or requests regarding this Privacy Policy or the use of your personal data, please contact:

For website registration and donationsFor human resource managementFor other enquiries
Data Protection Officer
Communications and Resource Development Department
Haven of Hope Christian Service
7 Haven of Hope Road
Tseung Kwan O, New Territories
Hong Kong
Email: crd@hohcs.org.hk
Data Protection Officer
Staff Engagement Department
Haven of Hope Christian Service
7 Haven of Hope Road
Tseung Kwan O, New Territories
Hong Kong
Email: se.dpo@hohcs.org.hk
Data Protection Officer
Haven of Hope Christian Service
7 Haven of Hope Road
Tseung Kwan O, New Territories
Hong Kong
Email: dpo@hohcs.org.hk

11. Policy Review and Updates

We keep our privacy policy statement under regular review. This statement was last updated on 22 September 2025.

12. Interpretation

In the event of any inconsistency between the English version and the translated version of this statement, the English version shall prevail.


Privacy Policy Statement
Last updated on 22 September 2025

Disclaimer

The information provided by Haven of Hope Christian Service (HOHCS) on this Website is for general information only. While every effort has been made to ensure that the information on this Website is accurate, the HOHCS expressly disclaims liability for errors or omissions in such information and materials.

 

Users who link from the HOHCS Website to sites provided by other organisations should be aware that the information on those sites has been compiled and issued by those organisations. The HOHCS accepts no responsibility for the content of any site to which a hypertext link from this site exists and shall not be liable for any loss or damage arising from or related to its use.

免責聲明

基督教靈實協會(下稱"本會")在本網頁所載的資料只供參考之用。雖然本會已盡力確保本網頁的資料準確,但本會不會保證該等資料均準確無誤。本會不會對任何錯誤或遺漏承擔法律責任。

 

如使用者由本會網頁連結至其他機構所提供的網頁,必須注意該等網頁是由網頁所屬機構編製及提供。本會不會對本網頁所連結的網頁內容負責,亦不會對因使用該等連結引致的損失或損害承擔責任。

基督教靈實協會
HAVEN OF HOPE CHRISTIAN SERVICE

私隱條款

1. 條款聲明

基督教靈實協會及/或其服務單位(下稱「靈實」或「我們」)致力遵守《個人資料(私隱)條例》原則及各項有關規定,並採取一切合理、可行的措施,以確保所收集及儲存的個人資料準確、保密及受到妥善保障。本聲明旨在闡明靈實於收集、使用、處理、保存及披露個人資料時所採取的政策和做法。

2. 收集個人資料聲明

除非另有指明,您向靈實提供的個人資料一般屬自願性質。若未能提供所需的個人資料,或所提供的資料不正確或不完整,可能導致靈實無法處理有關的要求、申請、查詢或提供相關服務。所收集的個人資料包括但不限於:姓名、聯絡資料(電話、傳真、電郵地址、郵寄地址等)、身份證明文件資料(如適用)、捐款紀錄,以及與服務提供有關的個人狀況或健康資料(僅在服務需要時收集)。

當我們收集您的個人資料時,將於收集時以適當的形式及方式向您提供《個人資料收集聲明》。該聲明將清楚載明資料的使用目的、可能披露的對象及第三方可否取得有關資料,並說明提供資料屬自願或必須的性質,以及不提供資料可能導致的後果。

3. 保存及使用個人資料的目的

靈實將依照在收集資料時所說明的目的使用該等資料,包括但不限於本項所列的目的:

  • 服務相關用途:處理申請、查詢或捐款;
  • 用作行政、統計及研究之需要及未來服務開發建議;
  • 用作招聘及人力資源管理用途,例如有關僱員的聘任、福利、解僱、工作表現評核、紀律等事宜;
  • 用作募捐、組織及籌辦活動以支持、響應、宣傳和推廣我們舉辦的慈善及/或促進健康的工作(須事先獲您的同意才用於直接促銷);
  • 履行法律和法規要求:這可能包括由政府部門、審計或其他根據適用法律不時規定的義務所要求進行的犯罪預防、偵查和調查;
  • 透過 AI 系統使用你的個人資料,以進行邏輯決策及分析研究,從而提升服務質素及營運效能;
  • 其他您已同意的用途。

4. 瀏覽靈實網站時被收集的資料

  • 當您瀏覽靈實的網站時,伺服器會記錄您的到訪資料,包括您的 IP 地址及瀏覽的網頁,但不會收集任何足以識辨瀏覽者身份的資料。這些資料只會用於作維持及改善網站運作的用途。
  • 凡經由互聯網提供的個人資料,在伺服器上取用是受到限制的。靈實規定只有獲准使用所收集的資料作合法目的的靈實員工或受合約約束的代理人才可以使用您的個人資料。

5. 個人資料之披露及轉移

在未得到您的同意之前,靈實絕不會向任何第三方披露及/或轉移您的個人資料。但於以下情況,靈實可能會披露及/或轉移您的個人資料:

  • 向受靈實委託及須受保密約束的服務供應商或承辦商,以協助靈實提供服務。
  • 當必須遵守法律、法庭命令或監管機構要求時。
  • 在獲得您事先同意的情況下作其他相關之用途。

所有轉交資料的第三方均僅限於執行相關職能,並有責任保障資料的私隱及保安。

6. 外判安排

靈實可能會將您的個人資料儲存或處理工作外判予受保密約束第三方雲端服務供應商。您的個人資料可能會於香港以外的司法管轄區儲存或處理。儘管如此,靈實仍承擔保障個人資料的最終法律責任,並將確保雲端服務供應商依據合約條款履行其責任,包括資料安全保障、資料刪除安排,以及資料外洩事件的通報機制。

7. 網上登記及捐款

當您在本網站註冊或通過本網站捐款時,您的個人資訊會被安全加密。您的信用卡資料只會按必要性為處理捐款而被傳給第三方(如發卡公司)。靈實不會披露任何信用卡資料給任何其他第三方。其他資料則用作記錄、鳴謝捐款和發出收據等工作。

8. 個人資料保存及保安

靈實採取了適當的技術和行政措施,以保障所持有的個人資料免於遺失、未經授權的查閱、處理、刪除或使用。靈實會根據收集資料的目的及法律規定的要求,保存您的個人資料一段合理期間。當相關目的完成後,資料將會被安全刪除或匿名化處理。

9. 您的權利

根據《個人資料(私隱)條例》,您有權查閱、更改、刪除或限制使用所提供的個人資料,及申請停止使用您的個人資料作推廣之用途,如欲提出相關要求,請以書面與我們的資料保障主任聯絡。靈實承諾於合理時間內回應您的查詢、要求或投訴。

10. 聯絡我們

如對本私隱條款或您的個人資料使用有任何查詢或要求,請聯絡:

網站登記及捐款事宜用於人力資源管理其他查詢
香港新界將軍澳靈實路七號
基督教靈實協會
傳訊及籌募部
資料保障主任
電郵:crd@hohcs.org.hk
香港新界將軍澳靈實路七號
基督教靈實協會
人力資源部
資料保障主任
電郵:se.dpo@hohcs.org.hk
香港新界將軍澳靈實路七號
基督教靈實協會
資料保障主任
電郵:dpo@hohcs.org.hk

11. 條款修訂

靈實會定期檢討私隱條款。本條款的最近更新日期為 2025 年 9 月 22 日

12. 適用文本

本章則之英文本與中文譯本文義如有歧異,概以英文本為準。


私隱條款
最後更新日期為 2025 年 9 月 22 日

免責聲明

基督教靈實協會(下稱"本會")在本網頁所載的資料只供參考之用。雖然本會已盡力確保本網頁的資料準確,但本會不會保證該等資料均準確無誤。本會不會對任何錯誤或遺漏承擔法律責任。

 

如使用者由本會網頁連結至其他機構所提供的網頁,必須注意該等網頁是由網頁所屬機構編製及提供。本會不會對本網頁所連結的網頁內容負責,亦不會對因使用該等連結引致的損失或損害承擔責任。